Property Development, Management & Hospitality

Alan Morrison - F&B Manager at Galway Bay Hotel

Hi I’m Alan and I’m outside our new Beachfront Bistro here opposite the promenade at Galway Bay Hotel. Ironically, at a time when we have been closed, we have never been so busy, developing and improving our product and our processes – for our colleagues and for our customers.

Our Beachfront Bistro here is just a start, and indeed, we are looking forward to a further outdoor dining addition on our Wild Atlantic Balcony coming this summer.

The team here have received the best Barista training in the country, and with since we opened two weeks ago, we have attracted great numbers off the promenade.

So we see re-opening like our “All Ireland Final”. And behind the scenes, we’re getting fitter and we’re getting better…

Joanna Mockler - Human Resources at Galway Bay Hotel

Hi, my name is Joanna, Human Resources at Galway Bay Hotel.

Over the lockdown, we have made huge strides in the training and development of our teams, here at Galway Bay Hotel and right across Hodson Bay Group. For example, to date, we have completed over 750 training modules via Failte Ireland’s Training Platform across all departments. And in March, many of the team here embarked on a ten week course on leadership management with the Enterprise Training Board. We are treating our re-opening like an “All Ireland Final”. Behind the scenes, we’re getting fitter and we’re getting better. We very much look forward to welcoming all our colleagues back soon, and we are also looking forward to recruiting new team members in the coming weeks and months.

Catherine Hession - Front Office Manager at Galway Bay Hotel

Hi I’m Catherine, Head of Front Office here at Galway bay Hotel.

Similar to Joanna and Alan, behind the scenes we have taken on two major projects. Firstly, we are right in the middle of replacing our Property Management System with the most up to date cloud based Opera 20.4. What’s great about this project, is that all of my team, and indeed all teams using this platform will have the opportunity to learn every aspect of the system from the best trainers available. We have also installed a state of the art voucher sales system which will make our jobs so much easier when it comes to processing voucher sales.

So as Alan and Joanna said earlier, we are treating our re-opening like an “All Ireland Final” and behind the scenes, we’re getting fitter and we’re getting better. We look forward to seeing you soon.

Management Development Programme

Development and progression is very important to both Catherine and Lisa and the investment in the Management Development programme will not only ensure the continued exceptional service expected across our hotels. Find Out More

The Team

Colleen is Meeting & Events Co-ordinator for Galway Bay Hotel. The skills required for this role are many, and we look forward to supporting Colleen and her colleagues through the Hodson Bay Management Development Programme. Find Out More

Our Hotels

We aim to create the perfect vacation, conferencing, wedding and celebration experiences. We live and breathe hospitality. We believe our hotels are a place to create memorable moments and lifelong connections. Find Out More